Help and contact for the ClassBuddy app (iPad and iPhone). Deutsch

Contact

Email

dominic.drees@live.de: questions, issues and requests. In the app you can also use one of the feedback options (includes app version and device).

GitHub

Report an issue or suggest an idea: issues on GitHub

Frequently Asked Questions

Where is my data stored?

Only on your device. There is no account and no ClassBuddy server; the provider has no access to your data. Details in the privacy policy.

How do I back up my data or move to a new device?

Settings › App Settings › Export creates an Excel file with all data. Import it in the same place on the new device.

The widget shows no or outdated lessons.

The widget reads the timetable the app saved last (14 days). Open ClassBuddy once and it updates.

How does the trial work?

At the end of the introduction you start the trial: all features free for 30 days, no subscription and no automatic renewal. After that, you unlock the full version with a one-time purchase. The trial is available once per Apple Account, also after reinstalling. If you don’t want to buy the app, export your data before the trial ends.

How do I restore my purchase?

Sign in with the Apple Account you used for the purchase. ClassBuddy then detects it automatically, also on a new device. If not, tap “Restore purchases” on the purchase page.

Are there codes for our school?

Yes. Schools and departments are welcome to request codes for the full version in larger quantities, through one of the feedback options in the app or by email. Codes are redeemed in the App Store app: profile picture at the top right › “Redeem Gift Card or Code”.

The weather card shows nothing.

Enter the school’s address in the school settings (at least the town).

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